About The Position

Kay Jewelers Outlet, part of Signet Jewelers, is hiring seasonal, part-time, and full-time team members. As a member of the Sales Team, you provide a superior experience to customers and help them celebrate life and express love. The role involves understanding customer needs, presenting jewelry and explaining product features and benefits, sharing information about service plans and financing, and working toward sales goals. The posting describes the position at the Franklin Mills location in Philadelphia, Pennsylvania.

Requirements

  • A desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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