Store Manager In Gallup Nm

Dollar General•Gallup, NM

4d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, cash controls, customer service, safety, and compliance with company policies and procedures. The Store Manager helps maintain a clean, organized, safe, and secure store, ensures employees have the tools needed to perform their work, and completes required paperwork and documentation on schedule. The position involves frequent walking and standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. The manager regularly drives or provides their own transportation for bank deposits and may travel to management meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to frequently walk and stand, bend, stoop, kneel, handle merchandise and equipment, and lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to occasionally climb using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding pay rates and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, sales and profitability opportunities, expense control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Regularly drive or provide own transportation for bank deposits and occasionally travel to management meetings or other Dollar General stores.