Store Manager 1585

Hibbett•Tyler, TX

About The Position

The Store Manager oversees the store’s sales efforts across all departments and supervises overall operations to ensure efficiency and profitability. The role enforces organizational policies, goals, and standards while leading the sales team toward sales goals. The Store Manager regularly communicates with the District Sales Manager and Store Support Center to advance initiatives and business growth, and represents the company through professional conduct and appearance. The manager is knowledgeable about the store’s products and is committed to excellent customer service and merchandise promotion. The position directs the store’s sales and operational activities, manages staff and store assets, and develops employees through training and mentoring. It includes responsibility for staffing, payroll, scheduling, inventory, security, loss prevention, marketing execution, customer service, and internal controls. The Store Manager also oversees subordinate supervisors and employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Drive store sales and achieve sales goals, with a consistent focus on company growth.
Manage and control company assets at the assigned store.
Direct and oversee the store’s sales efforts.
Train and mentor store associates in sales strategies and skills.
Stay informed about store sales statistics, inventory, and expenses that affect profitability.
Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to complete responsibilities and standards across departments.
Develop and cultivate Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events to identify opportunities.
Provide exceptional customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Oversee, coordinate, and evaluate subordinate supervisors and non-management employees.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.