Store Manager 1585

Hibbett•Tyler, TX

6d•$15 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to promote efficiency and profitability. The role enforces organizational policies, goals, and standards; drives sales goals and business growth; and communicates with the District Sales Manager and Store Support Center. The Store Manager represents the company professionally to employees, customers, and the community, maintains knowledge of the store’s product areas, and promotes outstanding customer service and merchandise. The position manages store assets, sales activity, inventory, expenses, payroll, scheduling, security, and marketing execution. It recruits, hires, trains, mentors, evaluates, and directs employees, including subordinate supervisors and non-management staff. The Store Manager also works with Asset Protection to prevent theft and reduce shrink, keeps management informed about potential fraud risks, and addresses employee and customer concerns.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to problem-solve and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets at the assigned store.
Direct and oversee store sales efforts, and train and mentor associates in sales strategies and skills.
Monitor sales statistics, inventory, and expenses that contribute to store profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards are completed in each department.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and schedules to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Execute marketing and advertising plans and stay informed about customer trends.
Monitor competitors, new ideas, and community events to identify opportunities.
Provide exceptional customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Direct, coordinate, and evaluate subordinate supervisors and non-management employees.
Interview, hire, train, assign and direct work, appraise performance, reward and discipline employees, address complaints, and resolve problems.