The Store Manager leads the store team and delivers a strong customer experience while balancing store operations, team development, sales, and labor management. The role involves leading from the sales floor, coaching and developing associates, maintaining operational standards, adapting to changing business needs, and ensuring accountability and a positive, high-performing team culture. Success is measured through sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance. The position is active and floor-oriented, with structured time for development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. The Store Manager works a flexible schedule that may include days, evenings, weekends, and holidays. The role requires frequent movement around the sales floor and stockroom, communication with customers and coworkers, and the ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED