Store Manager Passaic NJ
About The Position
The Store Manager leads store operations, team development, customer experience, and sales performance. This is a highly visible, floor-based leadership role that requires coaching associates in real time, adapting to changing business needs, managing labor and priorities, and maintaining a positive, high-performing team culture. The manager plans for success through development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured by sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, along with physical movement throughout the sales floor and stockroom.
Requirements
- High school graduate or equivalent.
- At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
- Five to 10 or more years of leadership experience leading teams and delivering results, as stated under 'What You Bring to the Team.'
- Minimum three years of management experience preferred, as stated under 'Minimum Qualifications.'
- Experience managing a store or large department; retail experience is preferred but not required.
- Ability to lead in fast-paced, high-volume, or high-complexity store environments.
- Excellent verbal and written communication skills.
- Ability to multitask, think creatively, and maintain composure under pressure.
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
- Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
- Ability to remain in a stationary, upright position for 80% of the time.
- Ability to frequently operate a computer and printer and occasionally operate a cash register.
- Ability to occasionally use ladders and frequently kneel, bend, twist, stoop, and move between the sales floor and stockroom.
- Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
- Ability to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
Nice To Haves
- Promotion from assistant manager or co-manager roles is a plus.
- Retail experience.
- Minimum three years of management experience is preferred.
Responsibilities
- Lead the store by setting its pace and serving as its visible representative.
- Develop the team through coaching, feedback, and recognition.
- Oversee store operations, including freight flow, store zones, and priorities.
- Manage labor and flex staffing to meet business needs and budget.
- Drive sales by modeling selling behaviors and guiding associates on the sales floor.
- Build a positive, fun, and high-performing store culture.
- Adapt to changing business conditions and priorities.
- Act with integrity and take ownership of outcomes.
- Conduct development check-ins, coaching conversations, and labor and volume planning.
- Direct associates and assist customers while moving across the sales floor and stockroom.
- Maintain operational execution and compliance.
Benefits
- Competitive pay with bonus opportunities tied to store success.
- Medical, dental, and vision coverage.
- 401(k).
- Employee discount.
- Career growth and opportunities to promote from within.
- Recognition of employee wins and contributions.
- Supportive culture that values work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
