STORE MANAGER - DGPP - DANDRIDGE, TN STORE #30535

Dollar General•Dandridge, TN

9h•Onsite

About The Position

The Store Manager manages all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures that store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager oversees store performance, staffing, operations, safety, food handling, regulatory compliance, customer service, equipment, and required documentation. The position includes regular driving in the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food handling certification requirements.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
Ability to obtain required local and state food handling management certifications.
Valid driver’s license.
High school diploma or equivalent.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements and business trends, identify opportunities for improved profitability, expense control, and shrink, maintain positive trends, and ensure compliance with company procedures and policies.
Review advertising and planner ordering plans.
Review perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets.
Validate Find–Fill processes and the seven-day workflow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise is presented according to established practices and plans, with proper use of fixtures, pricing, and signage.
Control damages and markdowns.
Manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules.
Ensure employees and authorized key carriers are trained in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies.
Recommend pay rates and advancement.
Address employee leave requests appropriately.
Ensure staff obtains required local and state food handling certifications.
Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
Ensure the store regularly meets safety, food handling, and sanitation standards; plan and lead staff meetings and events that encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives relating to human resources, products, pricing, and merchandise presentation.
Lead superior customer service, address customer needs and requests efficiently and promptly, and maintain daily customer contact to understand merchandise expectations.
Ensure store equipment is adequate and functional, and recommend additional or alternative equipment when needed.
Confirm paperwork and documentation are completed according to guidelines and deadlines.