STORE MANAGER - DGPP - MCKEE, KY STORE #25391

Dollar General•Mckee, KY

3d•Onsite

About The Position

The Store Manager is responsible for all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures timely and efficient completion of ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager reviews operating statements and ordering plans, manages the store budget and staffing, and ensures compliance with company procedures, labor laws, food-handling requirements, safety standards, and sanitation practices. The role develops employees, oversees store operations and customer service, represents the store to government regulatory agencies, and ensures required equipment and documentation are in place. The job involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and regular driving in the employee’s own vehicle to meetings, other stores, and to make deposits. The environment is fast-paced with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional ladder climbing up to six feet is required.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable laws and company requirements.
Knowledge of local and state food-handling certifications and requirements.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
Ability to obtain required local and state food-handling management certifications.
High school diploma or equivalent.
Valid driver’s license.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements to identify business trends, sales and profitability opportunities, expense control needs, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures.
Review advertising and planner ordering plans.
Review perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets.
Validate Find–Fill processes and the seven-day workflow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise is presented according to established practices and plans, including proper use of fixtures, pricing, and signage.
Control damages and markdowns.
Manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified and high-performing employees.
Develop and maintain employee work schedules.
Ensure employees and authorized key carriers are trained in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies.
Recommend pay rates and advancement.
Address employee leave requests appropriately.
Ensure staff obtain required local and state food-handling certifications.
Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
Ensure the store regularly meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events to encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Provide customer-service leadership and ensure customer needs and requests are addressed efficiently and promptly; maintain daily customer contact to understand merchandise expectations.
Ensure store equipment is adequate and functional, and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.
Regularly drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.