STORE MANAGER - LOVELAND, OH STORE #4544

Dollar General•Loveland, OH

7d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; customer service; cash and security controls; and completion of store documentation. The manager ensures the store is appropriately staffed, opened and closed each day, clean, organized, safe, and equipped to perform required tasks. The position requires regular driving in the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers; and occasional climbing on a step ladder up to six feet. The work takes place in a fast-paced environment with a moderate noise level.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in compliance with labor laws and Company policies, and ensure appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events concerning safety, security, and policies.
Ensure the store is properly staffed and opened and closed each day; personally open and close the store at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to Company processes.
Ensure merchandise is presented according to established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.