7 Leaves Cafe Store Manager-Bristol

7 Leaves Cafe•Costa Mesa, CA
•Onsite

About The Position

7 Leaves Café is a coffee and tea shop focused on connection, culture, and thoughtfully crafted beverages. The Store Manager oversees store performance, including people leadership, operations, guest experience, and financial results. This is a hands-on leadership role requiring sound decision-making, real-time coaching, and accountability. The manager is responsible for delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to meet business goals. The position is onsite at 3033 Bristol St Ste L, Costa Mesa, CA 92626. The stated hourly salary range is $25.50–$26.00, and the role is non-exempt. The company describes itself as having more than 40 locations across the Southwest and emphasizes leadership development, a supportive culture, and a welcoming environment.

Requirements

  • At least 1 year of customer service or retail management experience.
  • Must be able to work at any location in the assigned district or county.
  • Excellent communication, problem-solving, interpersonal, and organizational skills.
  • Strong leadership skills and ability to coach and develop team members.
  • A strong focus on team well-being and sales.
  • Willingness to learn and build on constructive feedback.
  • Ability to manage store operations independently and effectively in a fast-paced environment.
  • Ability to manage multiple situations simultaneously and ensure established service levels are achieved.
  • Ability to deliver constructive feedback and guide conflict resolution.
  • Ability to develop and grow future organizational leaders.
  • Ability to stand, stoop, and walk for prolonged periods.
  • Ability to regularly lift at least 45 pounds.

Responsibilities

  • Oversee store operations, staffing, customer satisfaction, product quality, financial performance, and team development.
  • Create an enjoyable and welcoming experience for customers.
  • Review the store environment and key business indicators, identify obstacles and opportunities, and create action plans to improve results.
  • Coach and develop team members, support their personal and professional goals, and hold them accountable while maintaining a customer-first attitude.
  • Train and guide team members to maintain 7 Leaves Café standards.
  • Drive sales and efficiency while maintaining customer satisfaction, product quality, safety, security, and compliance.
  • Encourage a dedicated, goal-driven team and support a positive impact in the community.
  • Collaborate with District Managers to make effective decisions and grow the business and customer base.
  • Perform other duties as assigned.

Benefits

  • Team member discounts on handcrafted drinks, on and off the clock.
  • Medical, dental, and vision plans available for eligible team members.
  • Hands-on training, mentorship, and professional growth pathways.
  • Supportive, creative culture that values authenticity, collaboration, and fun.
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