7 Leaves Cafe Store Manager-Placentia CA

7 Leaves Cafe•Placentia, CA
•Onsite

About The Position

The Store Manager oversees all aspects of store performance, including people leadership, operations, guest experience, and financial results. This hands-on leadership role involves making decisions, coaching in real time, and holding oneself and others accountable. The Store Manager is responsible for delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to achieve business goals. The role is onsite in Placentia, California, and pays $25.50–$26.00 per hour (non-exempt).

Requirements

  • At least 1 year of customer service or retail management experience.
  • Must be able to work at any location in the assigned district or county.
  • Excellent communication, problem-solving, interpersonal, and organizational skills.
  • Strong leadership skills and ability to coach and develop team members.
  • A team well-being and sales-focused mindset.
  • Willingness to learn and build on constructive feedback.
  • Ability to manage store operations independently and effectively in a fast-paced environment.
  • Ability to manage multiple situations simultaneously and ensure established service levels are achieved.
  • Ability to deliver constructive feedback and guide conflict resolution.
  • Ability to develop and grow future leaders.
  • Able to stand, stoop, and walk for prolonged periods.
  • Able to regularly lift at least 45 lbs.

Responsibilities

  • Manage store operations, staffing, customer satisfaction, product quality, financial performance, and team development to create a welcoming customer experience and increase profitability.
  • Review the store environment and key business indicators, identify obstacles and opportunities for improvement, and create action plans.
  • Coach team members and support their personal and professional growth, including setting and monitoring goals and maintaining accountability.
  • Train and guide team members to maintain 7 Leaves Cafe standards.
  • Drive sales and efficiency, solve operational problems, and maintain customer satisfaction, product quality, safety, security, and compliance.
  • Inspire and encourage a dedicated, goal-driven team to make a positive impact in the community.
  • Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
  • Perform other duties as assigned.

Benefits

  • Team member discounts on handcrafted drinks, on and off the clock.
  • Medical, dental, and vision plans available for eligible team members.
  • Hands-on leadership training, mentorship, and professional growth pathways.
  • A supportive, creative culture that values authenticity, collaboration, and fun.
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