7 Leaves Cafe Store Manager-Placentia CA
About The Position
The Store Manager oversees all aspects of store performance, including people leadership, operations, guest experience, and financial results. This is a hands-on leadership role that involves making decisions, coaching in real time, and holding oneself and others accountable. Success means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering closely with District Managers to achieve business goals. The position is onsite in Placentia, California, and pays $25.50–$26.00 per hour (non-exempt).
Requirements
- At least 1 year of customer service or retail management experience.
- Must be able to work at any location in the assigned district or county.
- Excellent communication, problem-solving, interpersonal, and organizational skills.
- Strong leadership skills and the ability to coach and develop team members.
- A strong focus on team well-being and sales.
- Willingness to learn and build on constructive feedback.
- Ability to manage store operations independently and effectively in a fast-paced environment.
- Ability to manage multiple situations simultaneously and ensure established service levels are achieved.
- Ability to deliver constructive feedback and guide conflict resolution.
- Ability to develop future leaders for the organization.
- Able to stand, stoop, and walk for prolonged periods.
- Must be able to regularly lift at least 45 lbs.
Responsibilities
- Manage store operations, staffing, customer satisfaction, product quality, financial performance, and team development to create a welcoming customer experience and increase profitability.
- Review the store environment and business indicators to identify obstacles, concerns, and opportunities for improvement; create action plans to address them.
- Coach team members, support their personal and professional growth, set and monitor goals, and hold them accountable while maintaining a customer-first attitude.
- Train and guide team members to maintain 7 Leaves Cafe standards.
- Drive sales and efficiency, and solve problems related to customer satisfaction, product quality, safety, security, and compliance.
- Inspire and encourage a dedicated, goal-driven team to make a positive impact in the community.
- Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
- Perform other duties as assigned.
Benefits
- Team member discounts on handcrafted drinks.
- Medical, dental, and vision plans available for eligible team members.
- Hands-on training, mentorship, and professional growth pathways.
- Supportive, creative culture that values authenticity, collaboration, and fun.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
