STORE MANAGER - GREENWOOD, MS STORE #20137

Dollar General•Greenwood, MS

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is properly staffed and opened and closed effectively, provides employee training and performance management, and maintains compliance with company policies and applicable labor laws. The role oversees store operations, including sales and expense performance, ordering and inventory management, merchandise presentation, cash and key controls, customer service, safety, cleanliness, and required paperwork. The Store Manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds and occasionally up to 55 pounds; and regular use of a personal vehicle for meetings, visits to other stores, and deposits. Work takes place in a fast-paced, moderately noisy environment, with occasional exposure to outdoor weather, cleaning solutions, and freezer cold, and occasional ladder climbing up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in compliance with federal and state labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and handle discipline up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice weekly and close at least twice weekly.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review replenishment plans and seasonal direction weekly, and follow up on basic stock replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.