Store Manager - Greenwood, Sc Store #22583

Dollar General•Greenwood, SC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed each day, and operated in accordance with company procedures and applicable labor laws. The manager leads employee hiring, training, performance management, and communication; monitors store results and inventory; maintains merchandise presentation and financial controls; and provides customer service leadership. The position also maintains a clean, organized, safe, and adequately equipped store and completes required paperwork and documentation. The work involves frequent walking or standing, bending, stooping, and kneeling. It includes handling merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, and occasional ladder use up to six feet. The environment is fast-paced with moderate noise, with occasional exposure to outside weather, hazardous cleaning solutions, and freezer cold. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to meet the described physical and working-condition demands, including lifting merchandise and equipment and regularly driving a personal vehicle.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events concerning safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.