Store Manager - DKNY

G-III Apparel Group•Orlando, FL

About The Position

The Store Manager leads the overall performance of the DKNY store, with responsibility for sales and profitability, team development, customer experience, and consistent execution of visual and operational standards. The role requires an ownership mindset, using performance results and customer insights to identify opportunities and take action. Through visible leadership, coaching, and clear accountability, the Store Manager builds an engaged team and a welcoming customer environment. The manager oversees daily store business, talent, scheduling, merchandising, inventory, cash handling, store procedures, safety, loss prevention, and policy compliance. The role partners with the Regional Manager and other business partners to communicate results, address challenges, and execute company initiatives, while supporting local outreach and brand awareness. G-III Retail Group describes its compensation as competitive and offers benefits for eligible employees, which may include medical, dental, retirement, life insurance, disability coverage, and other programs.

Requirements

At least two years of successful retail management or supervisory experience.
Demonstrated success in driving sales and improving store performance.
Strong leadership skills, with experience recruiting, coaching, developing, and retaining employees.
Proven ability to create a customer-focused and results-driven store culture.
Experience using business results and performance metrics to identify opportunities and guide decisions.
Strong interpersonal, communication, and relationship-building skills.
Strong organizational, problem-solving, and time-management skills.
Ability to manage multiple priorities and adapt in a fast-paced retail environment.
High school diploma or equivalent required.
Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

Fashion or specialty retail experience.
Experience with customer outreach, appointment setting, or clienteling.
Additional education in retail, business, or a related field.

Responsibilities

Lead the store’s daily business and take ownership of sales, profitability, customer experience, talent, and operational performance.
Analyze sales results and key performance indicators to identify opportunities and establish clear priorities for the team.
Lead by example on the sales floor and ensure customers receive an elevated, personalized experience.
Build lasting customer relationships through outreach, appointment setting, follow-up, and other clienteling activities.
Recruit, hire, onboard, coach, and retain a talented and diverse store team.
Set clear performance expectations and provide timely feedback, recognition, and accountability.
Develop employees for expanded responsibilities and future leadership opportunities.
Create an inclusive, collaborative, and results-driven work environment.
Schedule employees effectively based on customer traffic, workload, payroll expectations, and the needs of the business.
Ensure consistent execution of visual merchandising, product presentation, replenishment, and store-maintenance standards.
Maintain a clean, organized, and customer-ready store environment.
Oversee inventory management, cash handling, opening and closing procedures, and other daily store operations.
Protect company assets by reinforcing safety, loss-prevention, and operational policies.
Ensure compliance with company policies and applicable employment requirements.
Partner with the Regional Manager and other business partners to communicate results, address challenges, and execute company initiatives.
Support local outreach and relationship-building opportunities that increase brand awareness and customer engagement.
Perform additional responsibilities based on the needs of the business.