Store Manager - DKNY

G-III Apparel Group•Orlando, FL

About The Position

The Store Manager leads the overall performance of a DKNY store, with responsibility for sales and profitability, team development, customer experience, and consistent execution of brand visual and operational standards. The role calls for an ownership mindset, using business results and customer insights to identify opportunities and take action. Through visible leadership, coaching, and accountability, the Store Manager creates an engaging environment for employees and customers and supports the store’s continued success.

Requirements

At least two years of successful retail management or supervisory experience.
Demonstrated success driving sales and improving store performance.
Leadership experience recruiting, coaching, developing, and retaining employees.
Ability to create a customer-focused, results-driven store culture.
Experience using business results and performance metrics to identify opportunities and guide decisions.
Strong interpersonal, communication, and relationship-building skills.
Strong organizational, problem-solving, and time-management skills.
Ability to manage multiple priorities and adapt in a fast-paced retail environment.
High school diploma or equivalent.
Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

Fashion or specialty retail experience.
Experience with customer outreach, appointment setting, or clienteling.
Additional education in retail, business, or a related field.

Responsibilities

Lead the store’s daily business and take ownership of sales, profitability, customer experience, talent, and operational performance.
Analyze sales results and key performance indicators to identify opportunities and establish clear team priorities.
Lead by example on the sales floor and deliver an elevated, personalized customer experience.
Build customer relationships through outreach, appointment setting, follow-up, and other clienteling activities.
Recruit, hire, onboard, coach, and retain a talented and diverse store team.
Set performance expectations and provide timely feedback, recognition, and accountability.
Develop employees for expanded responsibilities and future leadership opportunities.
Create an inclusive, collaborative, and results-driven work environment.
Schedule employees according to customer traffic, workload, payroll expectations, and business needs.
Ensure consistent execution of visual merchandising, product presentation, replenishment, and store-maintenance standards.
Maintain a clean, organized, customer-ready store.
Oversee inventory management, cash handling, opening and closing procedures, and other daily store operations.
Protect company assets by reinforcing safety, loss-prevention, and operational policies.
Ensure compliance with company policies and applicable employment requirements.
Partner with the Regional Manager and other business partners to communicate results, address challenges, and execute company initiatives.
Support local outreach and relationship-building opportunities to increase brand awareness and customer engagement.
Perform additional responsibilities based on business needs.