Store Manager Hourly

Five Below•Baldwin Park, CA
•$24 - $31

About The Position

The Store Manager leads store operations, team development, sales execution, and the customer experience. This hands-on role requires a visible presence on the sales floor, balancing daily priorities, labor management, operational execution, and team coaching to achieve store results. The manager creates a positive, fun, high-performing culture, adapts to changing business needs, and acts with integrity and accountability. Success is measured through sales and labor results, customer feedback and satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured planning and development activities such as development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Physical and operational duties include moving throughout the store, retrieving and putting away merchandise, occasionally using ladders and cash registers, frequently using a computer and printer, and operating equipment such as pallet jacks and handheld devices. The role may require lifting, pushing, or pulling up to 25 pounds and moving merchandise to heights of 5–10 feet. The stated pay range is $24.23–$30.58 per hour; compensation may vary based on job-related knowledge, skills, experience, education, and location. Bonus and other compensation may be offered depending on the position.

Requirements

  • At least 18 years old.
  • High school graduate or equivalent.
  • Minimum 3 years of management experience preferred.
  • 5–10+ years of leadership experience leading teams and delivering results, as described under team qualifications.
  • Experience managing a store or large department; retail experience preferred but not required.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
  • Ability to operate ladders, pallet jacks, and handheld devices.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Ability to perform the essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

  • Promotion from assistant or co-manager roles is a plus.
  • Retail experience is preferred but not required.

Responsibilities

  • Lead visibly on the sales floor and set the pace for the store.
  • Coach, develop, give feedback to, and recognize team members.
  • Manage store operations, including freight flow, store zones, and priorities.
  • Manage labor, flexing staffing to business needs while staying on budget.
  • Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
  • Create a positive, fun, and high-performing team culture.
  • Adapt to changing priorities and business conditions.
  • Demonstrate integrity and accountability for outcomes.
  • Plan for success through development check-ins, coaching conversations, and labor and volume planning.
  • Use company resources and programs to support store performance.
  • Frequently operate a computer and printer and occasionally operate a cash register.
  • Retrieve and put away stock, including occasional ladder use.
  • Move around the sales floor and stockroom to direct associates, assist customers, and handle merchandise.
  • Communicate information accurately with customers, managers, and coworkers.

Benefits

  • Competitive pay with bonus opportunities tied to store success.
  • Medical, dental, and vision coverage.
  • 401(k).
  • Employee discount.
  • Career growth and promotion-from-within opportunities.
  • Recognition for wins and contributions.
  • Supportive culture that values work-life balance.
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