Store Manager - Hourly 03138

O'Reilly Auto Parts•San Francisco, CA

8d•$25 - $31

About The Position

The Store Manager is responsible for the store’s sales, profitability, appearance, and overall operations. The position aims to deliver consistent sales growth, maintain the proper O’Reilly image, operate the store as a profit center, and follow company policies and procedures so that the store operates as economically and efficiently as possible. The Store Manager directs and supervises store team members, supports sales and customer service, manages scheduling and training, and oversees pricing, merchandising, inventory, accounting, credit accounts, loss prevention, and store vehicles and property. The role also coordinates with district and territory sales management, attends the Annual Managers’ Conference, and performs other duties as assigned.

Requirements

Sales Specialist Training, Assistant Manager Certification, and Manager Development Program module.
Strong verbal and written communication skills.
Ability to stay organized, prioritize effectively, and manage time efficiently.
Knowledge of automotive parts, equipment, and systems.

Nice To Haves

Certified Parts Professional Certification.
ASE certification.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Maximize sales by directing team members to provide customers with prompt, courteous, and professional service.
Solicit orders, sell company products, and represent the company in accordance with company policies.
Maintain the customer base and increase sales volume at assigned accounts by reviewing customer needs, gaining market share, and soliciting stocking-type business, daily needs, and equipment sales.
Communicate and coordinate sales call efforts with the Territory Sales Manager.
Supervise all store team members and work jointly with the District Manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under supervision.
Use Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
Review team member timecards for clocking accuracy and correct missed punches daily.
Ensure store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
Work with the Sales and Pricing Departments, with assistance from the District Manager, to establish pricing levels for professional customers.
Maximize gross profit on outside purchases.
Monitor non-competitive price overrides and price matches for policy compliance and profitability, and prevent discounting abuse.
Ensure the store is organized and operated according to company policies and procedures.
Communicate new company information to team members as necessary.
Implement planogram changes and merchandising plans as outlined.
Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
Accurately handle daily store accounting functions, including sales reports, bank deposits, cash drawers, and check processing.
Monitor charge accounts, promptly address past-due situations, and regularly communicate the status of problem accounts to the Territory Sales Manager and credit department.
Monitor areas susceptible to loss and implement loss prevention procedures, including procedures for billing, cash refunds, credit and stock transfers, core and warranty matters, key control, safe combinations, alarm codes, and shoplifting prevention.
Ensure store vehicles are clean and well-maintained and that daily and monthly inspections are completed properly.
Report property and building needs through the Maintenance and Repair System (MARS) or to the District Manager.
Attend the Annual Managers’ Conference.
Perform all other duties as assigned.