Store Manager, Jefferson Pointe

KnitWell Group•Wayne, IN

7d•Onsite

About The Position

Soma is an intimate apparel brand focused on comfort, confidence, and empowering women. The Store Manager leads the store team, builds community connections, and shapes a seamless customer experience by fostering a welcoming environment for associates and customers. The role is accountable for store performance and for coaching and developing a successful team. The Store Manager sets a customer-centered vision and strategy, drives operational excellence and business results, and leads the team in delivering memorable, personalized service. The role also oversees store financial performance, payroll and scheduling, sales goals, reporting and action plans, visual standards, policy compliance, and communication of brand priorities. The position is based at Soma Store 5395 at Jefferson Pointe in Fort Wayne, Indiana, and is regular, full-time employment.

Requirements

At least 18 years old.
At least 5 years of retail management experience, including 2 years in a Store Manager position.
Flexible availability, including nights, weekends, and holidays.
Passion for the brand, fashion, and empowering confidence.
Ownership mindset; leads by example and demonstrates accountability and initiative.
Effective leadership, people management, and communication skills.
Collaborative leadership style and commitment to developing talent.
Strong business acumen and ability to drive results through reporting analysis and strategic planning.
Action-oriented ability to organize, delegate, and prioritize assignments to meet deadlines.
Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.

Responsibilities

Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
Own the store’s financial performance, manage payroll and schedules, and achieve sales goals.
Communicate expectations, provide guidance and feedback, and empower team members.
Use store reporting to create action plans that improve metrics and support effective business operations.
Maintain a visually inspiring store environment that reflects brand standards.
Share brand priorities, initiatives, and messages with store teams.
Ensure compliance with company policies, guidelines, and business practices.
Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.