Store Manager, Shops on Fremont

KnitWell Group•Chicago, IL

3d•$54,290 - $65,150•Onsite

About The Position

As a Store Manager at LOFT, you will lead the customer and associate experiences in the store and drive a profitable business through customer experience, operational performance, visual standards, and community engagement. You will coach the team to reach its potential and foster a welcoming experience for customers and associates. The role involves building a customer-focused environment, developing and managing the store team, overseeing store operations and financial performance, and promoting community events and philanthropic partnerships. You will use technology and reporting to support omnichannel shopping, budgeting, payroll, and retail planning, and manage daily store operations, including opening and closing. This is a regular, full-time position at the Shops on Fremont store in Chicago, Illinois. The listed pay range is $54,290 to $65,150 per year. Benefits are subject to employment type, role, and eligibility requirements.

Requirements

Hospitality mindset when engaging with customers and associates.
Strong people management skills and ability to develop talent.
Effective leadership, interpersonal, and communication skills.
Technology proficiency and ability to operate a point-of-sale system.
Strong business acumen and ability to develop strategies and action plans to drive results.
Action-oriented mindset and ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

2+ years of retail Store Manager or service industry experience (preferred).

Responsibilities

Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to use brand behaviors and create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment where associates feel welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, budgeting, and payroll.
Analyze reporting to develop short- and long-term retail plans.
Manage day-to-day store operations, including opening and closing.