Store Manager - Glendale

Teso Life•Glendale, AZ

2d•$90,000 - $90,000•Onsite

About The Position

The Store Manager is responsible for the overall performance and management of the store. This includes achieving sales and profitability goals; controlling operating costs; overseeing merchandise and inventory management; developing and leading the store team; delivering an exceptional customer experience; and ensuring consistent execution of company policies, procedures, and operational standards. The Store Manager also identifies, develops, and prepares future management talent to support succession planning and long-term growth. The role leads daily store operations, including sales initiatives, promotional execution, labor scheduling, replenishment, merchandising, and corrective action plans. It monitors key business metrics and implements improvements to achieve performance targets. The Store Manager oversees customer service, cash management, safety, security, inventory accuracy, and compliance with store standards and company policies. The position requires an associate degree or higher and at least three years of store management experience in retail, grocery, beauty, lifestyle retail, hospitality, or a related service industry. Compensation is $90,000 per year, with a quarterly store net profit bonus. The position is full-time and located in Glendale, Arizona.

Requirements

Associate degree or higher.
At least 3 years of store management experience in retail, grocery, beauty, lifestyle retail, hospitality, or a related service industry.
Working knowledge of store sales management, merchandising and replenishment, inventory and expiration-date control, shrink management, cash handling, customer service, workforce scheduling, and basic business data analysis.
Strong in-store leadership and operational management skills.
Demonstrated execution and follow-through.
Effective employee coaching and development capabilities.
Sound problem-solving skills, a strong sense of accountability, and a customer-focused mindset.

Nice To Haves

A degree in Retail Management, Marketing, Business Administration, or a related field.

Responsibilities

Execute sales, profit, expense, operational standards, and staffing objectives assigned by the District Manager.
Develop and implement daily store operating plans, including sales initiatives, promotional execution, labor scheduling, replenishment, merchandising, and corrective action plans.
Monitor business metrics such as sales, customer traffic, average transaction value, gross margin, inventory, shrink, operating expenses, and labor productivity; conduct business reviews and implement improvement actions.
Achieve store sales, profitability, shrink control, labor productivity, and expense management goals.
Drive execution of merchandising initiatives, priority product launches, promotional campaigns, and other revenue-generating activities.
Identify and escalate issues involving sales, profits, customer traffic, transaction trends, or store operations, and recommend corrective actions.
Ensure corporate and district merchandising standards are followed, including planograms, shelf layouts, signage, promotional displays, and seasonal merchandising.
Oversee replenishment, purchase ordering, receiving, stockroom organization, product expiration monitoring, near-expiration product management, and shrink documentation.
Maintain inventory accuracy and organized backroom operations, prevent expired merchandise from being available for sale, and maintain clean, stocked, visually appealing displays.
Lead daily management, scheduling, coaching, training, and work assignments for Assistant Store Managers, Team Leads, Sales Associates, and Cashiers.
Develop Assistant Store Managers, Team Leads, and high-potential employees to build an internal talent pipeline and succession bench.
Monitor employee engagement, morale, turnover risks, attendance, and employee relations concerns, and take proactive steps to maintain a positive, productive work environment.
Ensure customer service standards are consistently followed, including proactive engagement, product recommendations, service excellence, and complaint resolution.
Handle customer complaints, returns, exchanges, negative feedback, and other operational issues promptly and professionally.
Conduct daily opening and closing meetings to communicate objectives, priorities, promotions, operational standards, and follow-up actions.
Oversee cash handling, refunds, void transactions, cash reconciliation, safe management, and bank deposits according to company policies.
Ensure execution of closing procedures, equipment maintenance requests, fire and life safety requirements, merchandise protection, and store security.
Assign audit or store-visit issues to accountable individuals, ensure timely completion and documented corrective actions, and verify completion through follow-up reviews.