Store Manager - Fultondale, Fultondale, AL

DTLR, Inc.•Fultondale, AL

About The Position

The Store Manager is responsible for daily retail store operations and for ensuring maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role oversees store staff quality and performance, operational compliance, safety, business standards, and achievement of store goals. The position may require work in multiple stores within the assigned district and travel by car, plane, or train. The standard work week is a minimum of 46 hours, with a flexible schedule that includes days, nights, weekends, and holidays. The role involves standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. Extended hours may be required during critical project phases, and work takes place in a fast-paced, dynamic environment.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to meet budget expectations.
Monitor and address loss or inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and share relevant information with the District Manager.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Perform other duties as assigned.