Store Manager - Huntsville, AL

Cavender Stores•Huntsville, AL

About The Position

The Store Manager leads all aspects of store operations, creates an exceptional customer experience, and delivers business results. As leader of the Store Management Team, this role drives sales, profitability, operational excellence, and talent development. The Store Manager builds high-performing teams through coaching, accountability, and leadership while ensuring the store operates safely, efficiently, and in compliance with company policies and standards. The position maintains an active presence on the sales floor, leads by example, and fosters a culture focused on delivering Best of the WEST customer service.

Requirements

Progressive retail management experience with a proven ability to lead store operations, achieve business results, and develop high-performing teams.
Strong leadership, communication, coaching, conflict-resolution, organizational, and decision-making skills.
Ability to analyze business metrics, prioritize competing demands, and implement action plans in a fast-paced retail environment.
Ability to interpret complex instructions and business reports, exercise sound judgment, and communicate effectively in English.
Ability to regularly lift, move, and position merchandise and safely operate store equipment in accordance with company policies.
Availability to work a flexible schedule, including evenings, weekends, holidays, and additional hours as business needs require, while remaining alert and productive throughout scheduled work hours.

Nice To Haves

Two or more years of experience in Western-related industries.
Successful history in retail sales roles.

Responsibilities

Support the Cavender’s Culture and drive the company’s Mission, Vision, and Values.
Participate actively in personal selling and meet or exceed sales-per-hour goals.
Perform and train associates in other store positions, including Cashier, Sales Associate, Key Carrier, Receiver, and Stocker.
Serve as a product expert and lead associate training in sales techniques, product knowledge, and company expectations, including ADS and UPTs.
Help maintain a safe and secure store environment; promptly report safety or security incidents to the Store Manager or District Manager and ensure records are maintained.
Understand and execute company policies and procedures, ensuring compliance.
Actively lead loss-prevention measures in the store.
Lead and support team members in delivering Best of the WEST customer service, driving sales, keeping the store stocked and organized, and ensuring smooth operations.
Maintain a clean, well-presented store inside and outside by following visual standards; set expectations for associates to maintain a neat and professional appearance.
Lead store performance and achieve sales, payroll, and customer-experience goals through effective use of systems, reports, and processes.
Control store labor through scheduling, planning, and setting expectations; monitor and correct timecard exceptions and missed punches, and approve final bi-weekly payroll.
Handle and escalate customer issues and personnel matters in partnership with Human Resources, the Regional Vice President, and others as appropriate.
Lead company initiatives with store associates.
Perform other duties as assigned.