Store Manager - Wheeling, Wv Store #2457

Dollar General•Wheeling, WV

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store opening and closing; operational results and inventory; merchandise presentation; cash and security controls; customer service; and store cleanliness and safety. The manager also completes required documentation and ensures the store has the tools needed to perform its work.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.
  • Ability to meet the physical demands of frequent walking or standing; frequent bending, stooping, and kneeling; some lifting up to 40 pounds and occasional lifting up to 55 pounds; and occasional ladder climbing to six feet.
  • Ability to work in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.
  • Regular use of a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff qualified employees in accordance with labor laws and Company policies.
  • Train employees, conduct performance evaluations, identify performance gaps, provide counseling or solutions, and recommend termination when appropriate.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings or events promoting safety, security, and compliance.
  • Ensure the store is staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability results, inventory turn, expense-control opportunities, shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, and storage in accordance with Company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure work and shopping environment.
  • Ensure the store has the tools needed to complete required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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