Store Manager - Cal

Lucky Brand•Torrance, CA
•$21 - $30

About The Position

The Store Manager is responsible for building and developing a high-performing team, delivering an excellent customer experience, and managing all aspects of store operations to achieve sales and profitability goals. The role includes hiring and training associates, creating a positive and engaging environment, and overseeing store standards, merchandising, payroll, and other controllable expenses. The Store Manager uses statistical information and market knowledge to set action plans tailored to the store’s strengths and challenges, and models the company’s values. The Store Manager reports to the District Sales Manager.

Requirements

  • Proven track record of exceeding sales and statistical expectations.
  • Flexible availability to meet business needs, including evenings and weekends.

Nice To Haves

  • Two or more years as a Store Manager in a similar-volume apparel business.
  • Ability to travel occasionally to other store locations, if needed, and attend district meetings.

Responsibilities

  • Use statistical information and market knowledge to create action plans and achieve financial, customer-service, and operational goals.
  • Demonstrate product knowledge, selling skills, and operational skills to maximize sales.
  • Engage with customers and use company tools to build relationships and brand loyalty.
  • Attract, develop, and retain top talent.
  • Motivate and engage teams by identifying their strengths.
  • Provide and receive feedback to improve performance and develop team members.
  • Communicate clear expectations and hold the store team and yourself accountable for results.
  • Ensure store merchandising and operational standards are consistently met.
  • Oversee controllable expenses, including payroll and training, to increase profitability.
  • Establish trust with the team across differing beliefs, values, or perspectives.
  • Remain composed in challenging and unforeseen circumstances.
  • Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
  • Perform POS transactions on designated shifts and execute management functions when the Assistant Manager is absent.
  • Schedule employees according to their strengths to maximize productivity.
  • Model the company values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
  • Proactively connect with candidates to build a talent pipeline.

Benefits

  • Eligibility for monthly incentive bonuses.
  • Medical, dental, and vision benefits, if eligible.
  • Term life insurance.
  • Paid vacation and holidays, subject to eligibility.
  • 401(k) with company match.
  • Associate merchandise discount across Catalyst Brands.
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