Store Manager In Philadelphia Tn

Dollar General•Philadelphia, TN
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, and ensures the store is staffed, opened, and closed effectively. The Store Manager monitors business performance and inventory, maintains merchandise presentation and store organization, and protects the store’s financial integrity through cash controls, security practices, and accurate documentation. The position also provides customer service leadership and supports a safe and secure environment for employees and customers. The work takes place in a fast-paced environment with a moderate noise level. It involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. The role also requires regular driving using personal transportation for bank deposits and occasional travel to meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
  • Strong organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Frequent walking, standing, bending, stooping, and kneeling.
  • Ability to frequently handle merchandise and equipment, including handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Regularly drive and provide own transportation for bank deposits, with occasional driving to meetings and other stores.
  • High school diploma or equivalent strongly preferred.

Nice To Haves

  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and evaluate employees in accordance with labor laws and company policies; identify performance gaps and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events concerning safety, security, and policies.
  • Ensure appropriate staffing and effectively open and close the store each day; personally open and close the store at least twice per week each.
  • Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools required to perform tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using personal transportation and occasionally drive to management meetings or other Dollar General stores.
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