STORE MANAGER - 21 and older only - COLUMBIA MS

Dollar General•Columbia, MS
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store staffing, employee training and performance, daily opening and closing, inventory and merchandise presentation, cash and security controls, customer service, and compliance with company policies and procedures. The manager evaluates operating statements and business trends, controls expenses and potential shrink, and maintains inventory levels. The position also ensures a clean, organized, safe, and adequately equipped store, and completes required paperwork and documentation according to guidelines and deadlines. This position requires frequent walking and standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. Occasional climbing is required. The manager regularly drives or provides their own transportation for bank deposits and may drive to meetings or other stores. The work is in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Frequent walking and standing; frequent bending, stooping, and kneeling; frequent handling of merchandise and equipment.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional climbing using a ladder.
  • Regularly drive or provide personal transportation for bank deposits and occasional business travel to meetings or other stores.
  • Must be 21 years of age or older.

Nice To Haves

  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.
  • Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is adequately staffed and opened and closed each day; personally open the store at least twice per week and close it at least twice per week.
  • Evaluate operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate the staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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