Store Manager - The Cosmetics Company Store - Miromar Outlets - Estero, FL
About The Position
The Estée Lauder Companies is seeking a dynamic and inspirational Store Manager to lead, coach, and develop Sales Associates in achieving sales, customer service, and operational targets. The role requires leadership, coaching, and business management skills in a fast-paced retail environment. The Store Manager has overall accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, customer relationship management, and leadership of a high-performing team. This first-level management role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with potential for career progression within the beauty industry. The company describes its culture as valuing diversity of thought and people and offers career opportunities, training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail management or assistant retail management experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Must be able to provide proof of the right to live and work in the country if invited to interview.
Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers.
- Use strategic targeting, impactful in-store events, and customer relationship management to support customer recruitment and retention.
- Lead a high-performing team.
- Set sales and customer service targets, analyze sales, and schedule staff.
- Manage retail operations, including inventory, facilities, and cash reconciliation.
- Create and execute in-store events.
Benefits
- Health insurance coverage, including medical, dental, and vision insurance
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Education-related programs
- Paid holidays and vacation time
- Potential eligibility for a commission/bonus plan, subject to plan guidelines
- Competitive incentive compensation programs, subject to role eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
