Store Manager - 512

Five Below•Avon, OH

2d•$52,500 - $66,300

About The Position

The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role involves being a visible presence, coaching and developing associates, maintaining store standards and merchandise flow, managing labor to business needs and budget, modeling selling behaviors, and creating a positive, high-performing team culture. The Store Manager adapts to changing priorities, acts with integrity, and is accountable for outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role is primarily active on the sales floor, with structured planning time for development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. The position requires a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

High school graduate or equivalent.
At least 18 years old.
5–10+ years of leadership experience leading teams and delivering results (listed under What You Bring to the Team).
Minimum 3 years of management experience preferred (listed under Minimum Qualifications).
Experience managing a store or large department; retail experience is preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
Ability to remain in a stationary, upright position for 80% of the time and frequently move around the sales floor and stockroom.
Ability to occasionally climb and descend ladders and frequently kneel, bend, twist, and stoop.
Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
Ability to perform all essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

Promotion from assistant manager or co-manager roles is a significant plus.
Retail experience.

Responsibilities

Lead visibly on the sales floor and set the pace for store operations.
Coach, give feedback to, develop, and celebrate associates.
Maintain effective operations, including merchandise freight flow, store zones, and clear priorities.
Manage labor to match business needs while staying on budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Create a positive, fun, high-performing team culture.
Adapt to changing circumstances and priorities.
Demonstrate integrity and take ownership of results.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs.
Operate computers, printers, cash registers, ladders, pallet jacks, and handheld devices as required.
Move throughout the sales floor and stockroom to direct associates, assist customers, and retrieve or put away merchandise.
Lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.