Store Manager In Greenwood La

Dollar General•Greenwood, LA
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, cash controls, customer service, safety, and compliance with company policies and procedures. The manager helps ensure the store is properly staffed and opened and closed each day, personally opening at least twice per week and closing at least twice per week. The position also involves reviewing operating statements and business trends, managing inventory and replenishment, maintaining merchandise presentation and store organization, protecting financial integrity, completing required paperwork, and providing leadership in customer service and employee development. The role requires frequent physical activity, including walking, standing, bending, handling merchandise and equipment, and lifting. Regular driving in the employee’s own transportation is required for bank deposits, with occasional travel to management meetings and other Dollar General stores.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • Frequent walking and standing; frequent bending, stooping, and kneeling to operate the checkout station, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Occasional climbing using a ladder.
  • Regularly drive and provide own transportation for bank deposits; occasional driving to management meetings and other Dollar General stores.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure adequate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements and identify trends in sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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