Store Manager In Metairie La

Dollar General•Metairie, LA

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store staffing and daily opening and closing; inventory, merchandise presentation, cash controls, customer service, safety, and store operations. The manager is expected to personally open the store at least twice per week and personally close it at least twice per week. The position also involves completing required paperwork and maintaining a clean, organized, safe, and properly equipped store.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Ability to regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations about pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; personally open at least twice weekly and close at least twice weekly.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and, occasionally, management meetings or visits to other Dollar General stores.
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