Store Manager In Shreveport La

Dollar General•Shreveport, LA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well-presented, secure, and operated in accordance with company policies and procedures. The manager recruits, trains, evaluates, and develops employees; oversees merchandise flow and inventory; monitors operating statements and store performance; maintains financial integrity and safety; provides customer service leadership; and completes required paperwork and documentation. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise, as well as regular driving to make bank deposits and occasional travel to meetings or other stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform arithmetic calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive and provide own transportation for bank deposits and occasional work-related travel.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, evaluate, and retain qualified employees; identify performance gaps and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate meetings and events.
  • Ensure the store is appropriately staffed and opened and closed effectively; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise and review ordering plans, seasonal direction, inventory management, and Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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