Driver Manager-Shreveport, LA

Temco Logistics•Shreveport, LA

2d•Onsite

About The Position

Temco Logistics is a trusted leader in final-mile delivery services, partnering with top retailers since 1968. We are committed to excellence, completing over 6,000 daily deliveries to residential, business, job sites, and commercial locations. Our dedicated team and strategically located logistics terminals—spanning over 500,000 square feet—ensure we can meet the needs of our customers every day of the week. If you’re looking to join an experienced team in a dynamic environment, we want to hear from you! As a Driver Manager, you will play a pivotal role in managing daily delivery operations. You’ll oversee the assignment of routes, support the supervision of drivers and technicians, and maintain operational efficiency while upholding safety and quality standards. If you are a proactive leader with a strong background in logistics and a passion for mentoring, this position is for you.

Requirements

Minimum 3 years in Operations, Logistics Management, or Transportation.
Strong understanding of the home appliance industry, including installation and servicing.
Ability to work a flexible 6-day schedule as needed.
Excellent communication and time management skills, with a keen attention to detail.
Proven success in developing and managing a team, fostering a service-oriented culture.
Expertise in DOT regulations and commercial vehicle compliance.
Experience overseeing drivers and managing commercial vehicle operations.
Home Appliance Installation or similar [Installation Savy]
Fleet Management/ Routing, Truck Maintenance
Ability to Drive 26 FT Box Tuck/ Training
Developing, and Coaching
Computer Savvy/ Microsoft Suite, Email Communication

Nice To Haves

Preferred fluency in Spanish.

Responsibilities

Ensure all daily routes are assigned efficiently and verify route documentation before dispatch.
Implement tasks, prepare reports, and assist with daily operations as needed, following direction from the General Manager.
Monitor and coach technicians to achieve peak performance and meet service goals.
Communicate recruitment needs, participate in the hiring process, and foster a culture that prioritizes excellent customer service and respect.
Assist with supervising technicians, observing their performance, and providing constructive feedback.
Promote dock safety, ensure technicians adhere to safety standards, and maintain compliance with all regulations, including DOT and OSHA.
Assist in managing customer escalations to resolve issues efficiently and maintain customer satisfaction.
Oversee vehicle fuel needs and preventative maintenance; regularly inspect vehicles for proper care and usage.
Supervise the loading of trucks to prevent damage, ensure proper freight pulls, and maintain safe working practices.
Track technician goals and performance metrics, document service failures, and develop improvement plans.
Ensure all technicians adhere to uniform standards and company policies.