Veterinary Receptionist- Shreveport, LA

Vetcor•Shreveport, LA

3d•Onsite

About The Position

Towne South Animal Hospital is hiring a Veterinary Receptionist to join their team. This role is crucial in creating a welcoming, compassionate, and organized experience for clients and patients. The hospital emphasizes a "Be Kind" culture, focusing on empathy, teamwork, and respect. The Veterinary Receptionist is often the first point of contact and plays a key role in delivering a compassionate experience. The hospital values positivity, empathy, and individual personality, aiming for a workplace where employees feel comfortable being their authentic selves and have a sense of belonging.

Requirements

A genuine passion for pets and veterinary care
Compassionate and empathetic communication
A positive, professional approach to client service
A willingness to support coworkers and share knowledge
Confidence taking ownership of tasks and responsibilities
The ability to work collaboratively as part of a veterinary team
Empathy for clients, coworkers, and yourself
A dependable and team-focused attitude
A willingness to contribute to a kind, supportive workplace
The right cattitude

Responsibilities

Welcome clients and patients with kindness, empathy, and professionalism
Support clients throughout their experience with the hospital
Communicate clearly and compassionately with pet owners and teammates
Help keep the front desk and daily client-service workflow organized
Work collaboratively with the veterinary team to support patients and their families
Approach client concerns and questions with patience and empathy
Take ownership of assigned tasks and responsibilities to help deliver positive outcomes
Share knowledge, skills, and experiences with teammates
Bring positivity and a team-first attitude to each day
Let passion for pets and veterinary care shine in every interaction

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage
Supplemental insurance options
Up to three weeks of paid parental leave
Generous PTO
Employee pet discounts
Quarterly team bonuses
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Employee discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Free or discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Sick Time / Paid Time Off