Store Manager In Greenwood Ar

Dollar General•Greenwood, IN
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing and employee development, store operations, inventory and merchandising, financial controls, customer service, safety, and compliance with company policies and procedures. The Store Manager helps maintain an adequately staffed, clean, organized, and secure store. The manager personally opens the store at least twice per week and personally closes it at least twice per week. The position also involves regularly driving or providing personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment frequently; regularly lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb using a ladder.
  • Regularly drive or provide personal transportation for bank deposits and occasionally for management meetings or visits to other stores.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in compliance with labor laws and company policies.
  • Ensure appropriate store staffing and effectively open and close the store; personally open and close the store at least twice per week for each.
  • Conduct performance evaluations, identify employee performance gaps, provide solutions or counseling, and recommend pay rates and advancement; take disciplinary action up to and including termination when appropriate.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and policy compliance.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Lead the delivery of superior customer service.
  • Maintain a clean and well-organized store and provide a safe, secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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