STORE MANAGER in LITTLE ROCK AR

Dollar General•Little Rock, AR
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance management, and compliance with labor laws and company policies. The Store Manager also manages store operations, inventory, merchandising, cash controls, customer service, safety, security, and required paperwork. The manager ensures effective daily opening and closing, personally opening and closing the store at least twice per week for each. The role evaluates operating statements and business trends, manages ordering and inventory processes, maintains merchandise presentation and accurate inventory, and ensures the store is clean, organized, properly equipped, and safe for employees and customers. Regular driving with personal transportation is required for bank deposits and occasional management meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive and provide own transportation for bank deposits and occasional work-related travel.
  • Frequent walking, standing, bending, stooping, kneeling, and handling merchandise or equipment.
  • Frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Occasionally climb using a ladder.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees; ensure the store is properly staffed.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is effectively opened and closed each day; personally open and close it at least twice per week.
  • Evaluate operating statements and business trends, including sales, profitability, inventory turn, expense control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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