Store Manager - Belair Mall, Mobile, AL

DTLR, Inc.•Mobile, AL

About The Position

The Store Manager is responsible for daily operations of a retail store, with the goal of maximizing sales and profitability through merchandising execution, expense and inventory management, store-team training and development, human resources management, and outstanding customer service. The role is accountable for store performance and staff, compliance with company policies and operational standards, and achieving business goals. The standard work week is a minimum of 46 hours, and a flexible schedule is required, including days, nights, weekends, and holidays. The manager must be willing to work in multiple stores within the assigned district and travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid business knowledge and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to achieve budgeted performance.
Monitor and address loss or inventory inconsistencies to achieve shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Perform other duties as assigned.