Front Desk (Belair)

DENTAL DREAMS • Baltimore, MD

12d • $15 - $18 • Onsite

About The Position

Dental Dreams LLC is hiring Dental Receptionists for its Belair office in Baltimore, Maryland. The position focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. It offers an entry-level introduction to the dental healthcare business and potential mobility into roles such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager.

Requirements

• Customer service experience is required.
• Front desk or call center experience is required.

Nice To Haves

• Bilingual Spanish skills are preferred.
• Experience with Dentrix and/or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, with an emphasis on communication.
• Schedule patient appointments in line with monthly and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Medical insurance
• Vision insurance
• Free dental treatment at company locations
• PTO
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed