Store Manager - Salinas

The Salvation Army Southern California•Salinas, CA

2d•Onsite

About The Position

The Store Manager leads the day-to-day operations of an assigned Salvation Army Adult Rehabilitation Center thrift store. The role is accountable for meeting sales and income budgets, controlling expenses, and maximizing profitability while providing customers and donors with well-organized merchandise and excellent service. The manager hires, trains, schedules, supervises, and coaches store employees; oversees inventory, donations, back-room processing, payroll records, cash handling, building security, and safety practices; and supports ARC rehabilitation program participants through Work Therapy Assignments in collaboration with program staff. The manager may be transferred or relocated to another store based on business needs. Stores operate seven days per week, and schedules are determined by management. Full-time associates may work any full-time shift, including evenings, weekends, and holidays.

Requirements

High school diploma or equivalent.
At least 3 years of supervisory or management experience in a retail environment.
Basic understanding of office applications, including MS Word, Excel, and Outlook.
Valid driver's license, successful Motor Vehicle Record check, proof of insurance, and access to a motor vehicle.
Pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.

Nice To Haves

Some college education.
Thrift store experience.

Responsibilities

Meet sales and income budget expectations, manage expenses, and deliver results against established key performance indicators.
Plan and direct daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Hire, train, direct, develop, and coach store employees; conduct evaluations and coordinate corrective actions with the HR Generalist/Coordinator and District Sales Manager.
Schedule employees to provide store and donation-center coverage; coordinate morning and shift-change meetings; maintain accurate payroll, time, and attendance records.
Promote customer and donor satisfaction through excellent service and strategies that improve the customer experience and community relations.
Ensure back-room processors and warehouse associates work efficiently and meet daily processing goals.
Ensure deliveries and inventory are placed on the sales floor in a timely manner.
Supervise and support program Beneficiaries and report conduct when Work Therapy Assignments are in place.
Protect store currency, inventory, equipment, and property, including safe funds and bank deposits; log and complete cash deposits.
Secure the building during non-operating hours by using the alarm system and alert protocol.
Establish and maintain safety measures consistent with ARC policy and government regulations; immediately report safety issues and incidents.
Conduct and record mandatory weekly store meetings and attend ARC monthly safety meetings.
Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.