Store Manager Franklin Tx

Dollar General•Franklin, TX

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with company policies and applicable labor laws. The manager also ensures the store is properly staffed, opened and closed, and maintained as a safe, organized, and customer-focused environment. The Store Manager monitors business performance and expenses, manages inventory and merchandise presentation, and maintains financial integrity through cashier accountability, key control, and cash-handling procedures. The role also ensures that employees follow company policies and procedures and that required paperwork is completed accurately and on time.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.
  • Frequent and proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and evaluate qualified employees in accordance with labor laws and company policies.
  • Identify employee performance gaps and provide appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is adequately staffed and opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets and review ordering plans, seasonal direction, and inventory issues weekly.
  • Follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, and presentation according to company practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits, occasional management meetings, and visits to other Dollar General stores.
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