STORE MANAGER - WHITEVILLE, NC STORE #17617

Dollar General•Whiteville, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, employees are trained and evaluated, merchandise and inventory are managed accurately, and operating and financial procedures are followed. The manager also provides customer service leadership and maintains a clean, safe, and secure environment. The position requires frequent walking or standing, bending, stooping, and kneeling, as well as some handling of merchandise and equipment. The manager may lift up to 40 pounds regularly and occasionally up to 55 pounds, climb a step ladder up to six feet, and drive a personal vehicle to meetings, other stores, and bank deposits. The work takes place in a fast-paced environment with moderate noise, with occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including arithmetic and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when appropriate.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is staffed and opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate the staging, stocking, and storage of merchandise according to company work processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.