Store Manager Kannapolis Nc

Dollar General•Kannapolis, NC

1d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, and ensures the store is appropriately staffed and opened and closed each day. The manager must personally open the store at least twice per week and close it at least twice per week. The Store Manager reviews operating statements and business trends, manages ordering and inventory, ensures merchandise is staged and presented according to company practices, and maintains accurate inventory and financial controls. The role provides customer service leadership, maintains a clean and safe store, ensures employees have necessary tools, follows company policies and procedures, and completes required paperwork and documentation by established deadlines. The position involves frequent walking and standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. It also involves occasional ladder climbing and regularly driving or providing personal transportation for bank deposits, management meetings, and visits to other Dollar General stores. The work environment is fast-paced with moderate noise, with occasional exposure to outdoor weather conditions.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control procedures.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Conduct employee performance evaluations, identify performance gaps, provide solutions or counseling, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Review operating statements and identify trends and opportunities related to sales, profitability, inventory turnover, expenses, shrink, and errors.
Manage ordering, replenishment, cycle counts, seasonal direction, and inventory issues to meet or exceed in-stock targets.
Facilitate merchandise staging, stocking, and storage according to defined company processes.
Ensure merchandise presentation, pricing, signage, and fixture use follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide customer service leadership and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.