Store Manager - Brentwood Place

Sephora•Brentwood, TN

13d•$76,100 - $88,500•Onsite

About The Position

The Store Manager leads store operations, develops and coaches the team, and elevates the client experience. This role oversees daily operations in a dynamic, high-volume retail environment, driving sales and profitability while maintaining Sephora’s standards and fostering an inclusive, high-performing team. The manager recruits and onboards talent, provides performance feedback and mentorship, promotes continuous learning, resolves client concerns, and encourages loyalty through personalized experiences. The role also optimizes inventory and staffing resources and ensures the store is visually inspiring, immaculate, and compliant with company policies, procedures, and brand guidelines. This position is based on-site at 330 Franklin Rd, Nashville, TN 37027. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $76,100 to $88,500, and employees may also be eligible for bonuses.

Requirements

Demonstrated success as a store manager in a high-volume, complex retail or hospitality environment.
Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
Strong ability to recruit, inspire, and develop talent and foster a collaborative environment.
Exceptional communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership, manage conflict, and facilitate complex discussions.
Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
Experience creating personalized client experiences that support loyalty and satisfaction while balancing operations and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Oversee daily store operations to deliver an elevated client experience and drive sales and profitability.
Lead, coach, inspire, and empower a diverse team to achieve performance goals and foster accountability and growth.
Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers signature service.
Conduct performance appraisals and provide actionable feedback and mentorship.
Promote ongoing learning through coaching, open dialogue, and access to resources.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources while adapting to changing priorities and business opportunities.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) plan with a 4% company match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.
Potential eligibility for bonuses.