Store Manager - Bourbonnais, Il Store #8735

Dollar General•Bourbonnais, IL

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, and employee compliance while ensuring the store is appropriately staffed and opened and closed each day. The manager must open the store at least twice per week and close it at least twice per week. The position monitors operating statements and business trends, manages inventory and replenishment, and ensures merchandise is staged, stocked, presented, priced, and signed according to company practices. The manager maintains inventory accuracy, financial integrity, customer service standards, a clean and safe store, and compliance with company policies and documentation requirements. The role also requires regular driving in the employee’s own vehicle to meetings, other stores, and bank deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Manage store employees and plan and implement store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support.
  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
  • Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise is presented according to established practices, using fixtures properly and maintaining product pricing and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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