Store Manager, Palm Beach Outlets
About The Position
The Store Manager leads the customer and associate experiences in the store and is empowered to drive a profitable business through customer experience, operational performance, visual standards, and community engagement. The role coaches associates to reach their potential and ensures a welcoming experience for customers and associates. The Store Manager cultivates a customer-focused environment, coaches associates to create genuine customer connections, and uses technology to provide a seamless omnichannel shopping experience. The role hires, trains, and develops the store team; promotes an inclusive environment; and builds strong team operations to achieve store goals. Responsibilities also include promoting community events and philanthropic partnerships, overseeing profitability, budgeting, and payroll, analyzing reports to develop retail plans, and managing daily store operations, including opening and closing. This is a regular, full-time position at Palm Beach Outlets in West Palm Beach, Florida.
Requirements
- Strong people management skills and ability to develop talent.
- Effective leadership, interpersonal, and communication skills.
- Technology proficiency and ability to operate a point-of-sale system.
- Strong business acumen and ability to develop strategies and action plans to drive results.
- Action-oriented mindset and ability to organize, delegate, and prioritize assignments to meet deadlines.
- Hospitality mindset when engaging with customers and associates.
Nice To Haves
- 2+ years of retail Store Manager or service industry experience (preferred).
Responsibilities
- Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
- Inspire, educate, and coach associates to use brand behaviors to create genuine customer connections.
- Use technology to provide customers with a seamless omnichannel shopping experience.
- Hire and build an effective store team through training, coaching, and talent development.
- Create an inclusive store environment where associates feel welcome and engaged.
- Develop strong store operations within the team to achieve store goals.
- Promote in-store community events and philanthropic partnerships.
- Use tools and reporting to oversee store profitability, budgeting, and payroll.
- Analyze reports to develop short- and long-term retail plans.
- Manage day-to-day store operations, including opening and closing.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Opportunities for monthly bonuses
- Merchandise discounts and eligibility for discounts at sister brands
- Professional development and opportunities for advancement across the brands
- Community impact through philanthropic partnerships
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
