Store Manager In Dearborn Heights Mi

Dollar General•Dearborn Heights, MI

9d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance, and ensures the store is staffed and opened and closed appropriately. The manager also monitors business results and expenses, manages inventory and merchandise presentation, safeguards store finances and security, leads customer service, and maintains a clean, organized, safe shopping and working environment. The position involves regular physical activity, including walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. The manager regularly drives or provides personal transportation for bank deposits and may travel to management meetings or other Dollar General stores. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regularly drive or provide own transportation for bank deposits; occasional transportation to management meetings and other Dollar General stores.

Nice To Haves

Bilingual Spanish-speaking ability may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations about pay and advancement; handle termination when appropriate.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability results, inventory turn, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Ensure merchandise is efficiently staged, stocked, and stored according to company processes and presented according to established practices, including proper fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment, and ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.