Assistant General Manager-Dearborn, MI

Panera Bread • Dearborn Heights, MI

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About The Position

The Assistant General Manager leads a team and helps oversee a Panera bakery-cafe in partnership with the General Manager. The role supports day-to-day operations, guest service, business growth, hiring, training, and team development. The Assistant General Manager helps ensure company strategies, operational and quality standards, policies, and applicable regulations are followed while maintaining a healthy and safe workplace and supporting Panera’s culture of warmth, belonging, growth, and trust.

Requirements

• Must be at least 18 years old.
• ServSafe certification, or ability to obtain it.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts and direct, motivate, coach, and develop others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional on the results of a background check.

Nice To Haves

• At least 1 year of restaurant management experience.

Responsibilities

• Support the General Manager with key decisions and problem-solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
• Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
• Work with the team to deliver quality food and service and delight guests.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with company match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed