Permanent Store Manager - Nashville
About The Position
Dolce & Gabbana is hiring a Store Manager to manage and operate its Nashville boutique. The role requires familiarity with the systems, methods, and procedures used to operate the store, and responsibility for applying guidelines and enforcing established standards. The central focus is achieving the sales plan by maximizing available resources while maintaining the brand’s integrity and image. The Store Manager drives store sales goals, controls expenses, manages inventory and assortment, and maintains merchandise and overall store presentation. The role also oversees client service and development, store operations, staffing, recruitment, coaching, training, and employee development. Training and development account for 25% of the manager’s job. The manager establishes personnel development plans with measurable goals, builds morale and team spirit, and ensures suitable staffing coverage through schedule review and approval. They lead weekly store meetings and daily reviews of sales expectations, shipments, and priorities, and recommend sales and marketing strategies. Effective communication with clients, staff, and the Corporate Office is essential.
Requirements
- At least 5 years of high-volume retail management experience.
- Exceptional organizational skills, follow-through, and attention to detail.
- Strong problem-solving attitude.
- Ability to assess priorities, meet deadlines, and work under pressure.
- Collaborative spirit and proactive attitude.
Nice To Haves
- High-volume retail management experience in the luxury sector is preferred.
Responsibilities
- Achieve store sales goals and maximize the productivity of available resources while maintaining the brand’s integrity and image.
- Control store expenses.
- Maintain exemplary client service by monitoring, assessing, and coaching staff, and managing client development.
- Ensure stock fill-in on basics and purchase assortments to achieve store goals.
- Maintain merchandise presentation in line with the collection direction and to maximize sales.
- Oversee overall store presentation, including maintenance, housekeeping, professionalism, and organization.
- Support smooth store operations through informed decision-making, considering consequences, alternatives, and available resources.
- Manage inventory control.
- Manage staff effectively through coaching and development.
- Recruit strong candidates.
- Oversee training conducted by staff, ensuring coverage of product knowledge, client service, systems, procedures, and teamwork.
- Prepare personnel development plans for staff with clear, measurable goals.
- Foster high morale and team spirit; encourage group activities, contests, and special employee benefits with advance Corporate approval.
- Review and approve schedules to ensure adequate coverage, including daily zone and break schedules, weekly schedules, and vacation schedules; synchronize managers’ schedules to ensure management presence in the store.
- Conduct weekly store meetings on employee and sales-related matters and product knowledge.
- Review daily sales expectations, new shipments, and priorities each morning within departments or in a general meeting.
- Recommend sales and marketing strategies to achieve goals.
- Communicate effectively with clients, staff, and the Corporate Office.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
