STORE MANAGER in CORTLAND OH

Dollar General•Cortland, OH
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, and compliance with labor laws and company policies. The manager also maintains store operations, inventory, merchandising, customer service, safety, security, cash controls, and required documentation.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to use IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand; bend, stoop, and kneel; handle merchandise and equipment; and properly lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees; conduct performance evaluations, address performance gaps, and recommend pay rates and advancement.
  • Communicate expectations for performance, conduct, and safety; coordinate meetings and events related to safety, security, and company policies.
  • Ensure adequate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company processes and practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment; ensure the store has the tools needed for required tasks.
  • Ensure employees follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and, occasionally, management meetings or visits to other Dollar General stores.
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