STORE MANAGER - DGPP - GLASGOW, VA STORE #6395

Dollar General • Glasgow, IL

13d • $53,730 - $56,420 • Onsite

About The Position

The Store Manager oversees all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures timely, efficient store operations, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy and frozen foods.

The manager monitors business performance, budgets, inventory, ordering, merchandising, safety, food handling, and sanitation. The role also recruits, trains, schedules, coaches, evaluates, and retains employees; ensures compliance with company policies and labor laws; and leads customer service. The Store Manager represents the store with regulatory agencies, implements corporate and area initiatives, maintains store documentation, and ensures equipment is functional.

The position involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold; and occasional ladder use up to six feet. Regular driving of a personal vehicle is required for meetings, travel to other stores, and deposits. The work environment is fast-paced with moderate noise.

Requirements

• Ability to read and interpret operating statements and identify corrective actions for negative trends.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform cash register functions and generate reports.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
• Knowledge of local and state food-handling certification requirements.
• Basic knowledge of personal and network computer systems for corporate communication, signage, and obtaining and emailing information.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash-handling procedures, cashier accountability, and deposit control.
• Knowledge of inventory management and merchandising practices.
• Knowledge of food-handling, safety, and sanitation regulations.
• Ability to communicate information and standards effectively in writing and verbally to staff, suppliers, and customers.
• Ability to interact respectfully and effectively with staff, suppliers, and customers.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle a variety of situations relating to store operations and business relationships.
• Ability to obtain required local and state food-handling management certifications.
• High school diploma or equivalent.
• Valid driver's license.

Nice To Haves

• Post-secondary business school training preferred.
• Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

• Manage all employees and total store processes, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service.
• Review operating statements to identify business trends and opportunities involving sales, profitability, expense control, and shrink; maintain positive trends and ensure compliance with company procedures and policies.
• Review ad and planner ordering plans and perishable and food ordering processes to maximize sales and minimize markdowns.
• Ensure the store meets or exceeds in-stock targets; validate Find-Fill processes and the seven-day workflow.
• Facilitate efficient merchandise staging, stocking, and storage, and ensure merchandise presentation, fixtures, pricing, and signage follow established practices and plans.
• Control damages and markdowns and manage the store budget.
• Maintain cashier accountability, key control, scanning accuracy, security practices, and cash control procedures.
• Recruit, interview, select, hire, train, assign tasks to, and retain qualified and high-performing employees.
• Develop and maintain employee work schedules and ensure employees and authorized key carriers are trained in store operations and supervision.
• Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
• Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement; address employee leave requests.
• Ensure staff obtain required local and state food-handling certifications.
• Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
• Ensure the store regularly meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events promoting safety, security, and policies.
• Represent the store and cooperate with governmental regulatory agencies.
• Communicate and implement corporate and area initiatives concerning human resources, products, pricing, and merchandise presentation.
• Provide customer service leadership, address customer needs and requests efficiently and promptly, and maintain daily customer contact to understand merchandise expectations.
• Ensure store equipment is adequate and functional and recommend additional or alternative equipment as needed.
• Ensure paperwork and documentation are completed according to guidelines and deadlines.
• Drive a personal vehicle for meetings, travel to other Dollar General stores, and make deposits.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED